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As organizações que não investiram em recursos de detecção e resposta a ameaças estão expostos a riscos maiores gerados pelo impacto dos incidentes cibernéticos. A dificuldade de encontrar, obter e manter a expertise e as ferramentas necessárias transforma o desenvolvimento de funcionalidades internas em algo sombrio."
Gartner Hype Cycle for Security Operations, 2024
Fortaleça suas defesas para proteger os negócios contra as ameaças modernas
Evolução no panorama de ameaças
As ameaças modernas estão cada vez mais sofisticadas e determinadas a burlar as ferramentas de segurança.
Falta de recursos
Profissionais de segurança são difíceis de encontrar e caros para contratar, treinar e reter.
Amplitude da ferramenta de segurança
AUMENTE A VISIBILIDADE
Plataforma de segurança cibernética com IA nativa
Expertise mundial usando uma plataforma de classe internacional. O Sophos MDR combina dados de segurança de diferentes tecnologias em seu ambiente e os consolida em uma plataforma centralizada com IA nativa, analisando e priorizando sinais de possíveis ameaças.
Mantenha o software de segurança cibernética que você já tem e obtenha um maior retorno dos seus investimentos em tecnologia agora e no futuro.
Esta é uma amostra representativa das nossas mais de 350 integrações de tecnologias.
Sophos MDR is now a Microsoft-verified Small and Medium Business (SMB) Solution through the Microsoft Intelligent Security Association (MISA), validating deep integration with Microsoft Defender for Endpoint and Defender for Business to deliver stronger, faster protection across Microsoft environments.
Quem executa o Sophos MDR
A Sophos dá suporte à sua organização com nossa grande expertise em segurança multidisciplinar em todas as partes dessa jornada de segurança cibernética
Peritos em cada esquina
Analistas de segurança
Monitoramento de ameaças, investigação e resposta a incidentes 24/7, fornecidas por uma equipe de especialistas experientes e altamente capacitados.
Pesquisadores de ameaças
Pesquisa proativa de agentes de ameaças e atividades adversárias.
Caçadores de ameaças
Busca de atividades de agentes de ameaças baseada em hipóteses e oportunidades.
Equipe de resposta a incidentes
Correção, contenção e remediação de ameaças de incidentes cibernéticos complexos, para eliminar totalmente os adversários e entender a causa primária.
Engenharia de detecção
Continuamente desenvolve e implanta novas detecções desvendadas através de atividades de pesquisa de ameaças, resposta a incidentes, caça a ameaças e teste de segurança.
Engenharia de automação da segurança
Otimize e escale as operações para reduzir o ruído e acelerar a resposta.
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Com décadas de experiência e conhecimento como fornecedor de tecnologia de segurança, a Sophos tem experiência considerável quando se trata de como os ataques cibernéticos impactam e se desdobram em toda a infraestrutura empresarial."
Richard Thurston
Gerente de Pesquisa, Serviços Europeus de Segurança, IDC
A Sophos tem o serviço MDR com a melhor avaliação e a mais alta classificação
No Voice of the Customer Report de 2024 do Gartner em Serviços de Detecção e Resposta Gerenciadas, publicado em novembro de 2024, a Sophos obteve o mais alto número de avaliações entre todos os fornecedores no relatório. A Sophos atingiu a classificação 4,9 de 5, com base em 342 avaliações de clientes.
Speak with an expert
Partner with an MDR provider that combines agentic AI and expert human oversight at scale. We own the response, so your team can focus on the AI transformation in front of them.
MDR for the agentic AI era
Learn about our AI-native 24/7 monitoring, threat hunting, and response capabilities.
Customizable engagement models
Our experts can recommend the right MDR service to meet your needs.
Vendor-agnostic by design
Bring your own stack and protect your existing technology investments.
Veja por que os clientes escolhem a Sophos
Customer Success
Já é cliente? Encontre informações adicionais que vão inspirar e aumentar seus conhecimentos para solucionar problemas — além de ajuda.
Frequently asked questions
Managed detection and response (MDR) is an outsourced cybersecurity service that combines AI-driven threat detection technology with a team of human security experts who monitor, investigate, and respond to threats on an organization's behalf, 24 hours a day, 7 days a week. Unlike traditional security tools that generate alerts for an internal team to act on, MDR provides both the technology and the people, so threats are contained and eliminated without requiring organizations to hire, train, or retain their own security operations center (SOC) staff. Sophos MDR is the world's largest pure-play MDR provider, built on an AI-Native Cyber Defense System that handles detection and prioritization at machine speed, with Sophos Analysts supervising the AI, providing governance over its decisions, and retaining full accountability for every outcome.
As the world's largest pure-play MDR provider, trusted by 39,000+ organizations worldwide, Sophos MDR combines an AI-Native Cyber Defense System with around-the-clock human security experts, delivering capabilities that neither technology nor people can achieve alone. The business case is measurable: organizations using MDR claim 97.5% less on cyber insurance than those relying on endpoint protection alone (Sophos Quantifying ROI Report, February 2025). Unlike traditional security operations where analysts manually review every alert, Sophos MDR uses AI to analyze and prioritize threat signals at speed, resolving 52% of cases end-to-end with no human intervention required, at an average of 89 seconds from alert to automated response. Sophos Analysts supervise the AI, provide governance over its decisions, and focus attention on the cases that require human intervention. That combination means faster, more accurate threat elimination without the cost and complexity of building an in-house SOC.
EDR (Endpoint Detection and Response) and XDR (Extended Detection and Response) are technology tools that generate detection data but require a skilled security team to monitor, investigate, and act on it. Sophos MDR is a fully managed service that adds an AI-Native Cyber Defense System and a team of dedicated human experts on top of that technology layer. The model is designed so AI delivers the speed and scale — resolving 52% of cases end-to-end with no human intervention required, at an average of 89 seconds from alert to automated response — while Sophos Analysts supervise the AI, provide governance over its decisions, and focus on the cases that require human intervention, carrying full accountability for every response decision and outcome. This is fundamentally different from traditional managed SOC models where analysts are manually in the loop for every alert, which limits both speed and the quality of human attention. Organizations can start with Sophos EDR or XDR and add MDR as their needs evolve, or deploy Sophos MDR from the outset for immediate AI-accelerated, expert-led coverage.
Sophos MDR is designed for organizations of all sizes and all stages of security maturity, from those with no dedicated security team to those looking to augment an existing one with AI-powered capabilities and specialist expertise. It is particularly valuable for teams without a dedicated in-house security operations center, organizations with limited security headcount, and businesses that need to accelerate response times to advanced threats. Because Sophos MDR integrates with more than 350 third-party security and IT tools and operates nine regional security operations teams for global coverage, it benefits organizations that have already invested in their own technology stack and want to extract more value from those investments using AI-driven analysis and expert oversight.
Sophos MDR delivers an instant AI-accelerated security operations center without the time, cost, and complexity of building one yourself. The core architectural advantage is that AI handles detection at scale, continuously ingesting and correlating signals across your entire environment, filtering noise, and surfacing only confirmed, high-priority threats. 52% of Sophos MDR cases are resolved end-to-end by AI with no human intervention required, at an average of 89 seconds from alert to automated response. Sophos Analysts supervise the AI and provide governance over its decisions, while focusing on the cases that genuinely require human judgment — a fundamentally different model from traditional SOCs where analysts spend the majority of their time manually triaging alerts. Key benefits include 24/7 expert-led threat response, proactive threat hunting that uncovers adversary activity automated tools miss, and full-scale incident response with no caps or extra fees. Because Sophos MDR integrates with more than 350 third-party technologies, it also maximizes ROI from your existing security investments rather than replacing them.
Key features of Sophos MDR include an AI-Native Cyber Defense System that ingests and correlates security data from across your environment — including more than 350 third-party integrations — to analyze, prioritize, and filter threats at scale. 52% of cases are resolved end-to-end by AI with no human intervention required, at an average of 89 seconds from alert to automated response. Sophos Analysts supervise the AI and provide governance over its decisions, focusing attention on the cases that require human intervention — and carrying full accountability for every response decision and outcome. Capabilities include 24/7 expert monitoring, proactive threat hunting, and full-scale incident response with no caps or additional fees, including root cause analysis and a dedicated incident response lead. Sophos MDR is backed by a breach protection warranty and operates nine regional security operations teams for global coverage. In the Gartner Peer Insights Voice of the Customer report (March 2026), Sophos received a 4.8 out of 5.0 rating based on 290 customer reviews, and has been recognized as a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services. Sophos MDR operates nine regional security operations teams for global coverage. The service is trusted by 39,000+ organizations worldwide, with intelligence compounding across every defended environment to make each customer's defense stronger over time.
- Common use cases for Sophos MDR include 24/7 threat monitoring powered by an AI-Native Cyber Defense System that continuously analyzes signals across endpoint, network, identity, email, and cloud environments. Because AI resolves 52% of cases end-to-end with no human intervention — at an average of 89 seconds from alert to automated response — and Sophos Analysts supervise the AI and provide governance over its decisions, analysts are never occupied triaging noise. They focus on the cases that require expert intervention, such as detecting and neutralizing a sophisticated multi-stage ransomware attack that begins outside normal business hours before it can cause significant damage. Other key use cases include identifying credential theft from phishing attacks that automated tools miss, consolidating alerts from disparate security technologies into a single AI-prioritized view, and proactive expert-led threat hunting.
Yes. Organizations using MDR claim 97.5% less on cyber insurance than those relying on endpoint protection alone, according to the Sophos Quantifying ROI Report (February 2025). Cyber insurers increasingly require evidence of active threat monitoring, rapid incident response, and documented security controls, all of which Sophos MDR provides. The service delivers 24/7 expert-led monitoring, full-scale incident response with root cause analysis, and a breach protection warranty, giving insurers confidence that threats will be detected and contained quickly. Sophos MDR also supports compliance with frameworks including NIS2 and NIST by providing the continuous monitoring and response capabilities those standards require.
Sophos MDR differs from other MDR providers, including Arctic Wolf, CrowdStrike, SentinelOne, and others, in multiple areas, including scale, architecture, and accountability. As the world's largest Agentic SOC, Sophos MDR resolves 52% of cases end-to-end by AI with no human intervention required, at an average of 89 seconds from alert to automated response, while Sophos Analysts supervise the AI, provide governance over its decisions, and focus on the cases that require human intervention. Sophos MDR integrates with more than 350 third-party security and IT technologies, includes full-scale incident response with no caps or extra fees, and is backed by a breach protection warranty — features not universally offered by competing services. In the Gartner Peer Insights Voice of the Customer report published March 2026, Sophos scored a 4.8/5.0 rating based on 290 reviews — the highest review count of any MDR vendor. In addition to Sophos MDR, organizations requiring an enterprise-grade MDR service can also speak with a Sophos expert about Taegis MDR, powered by Secureworks and available as part of the Sophos portfolio.
Em setembro de 2024, com base em 342 avaliações.
O conteúdo do Gartner Peer Insights consiste em opiniões de usuários finais individuais baseadas em suas próprias experiências e não deve ser interpretado como uma declaração de fato nem como representação da visão da Gartner ou de suas afiliadas. A Gartner não endossa fornecedores, produtos ou serviços representados neste conteúdo nem estabelece qualquer garantia, expressa ou implícita, em respeito a este conteúdo, sua precisão ou completude, incluindo garantias de comercialização ou de um propósito de uso específico.
A GARTNER é uma marca registrada e marca de serviço da Gartner, Inc. e/ou de suas afiliadas nos EUA e internacionalmente, e a PEER INSIGHTS é uma marca registrada da Gartner, Inc. e/ou de suas afiliadas utilizada aqui com permissão. Todos os direitos reservados.
Gartner®, Peer Insights™ Voice of the Customer for Managed Detection and Response' Peer Contributors, 28 de novembro de 2024